To ensure delivery in time for Christmas, please place your order by 18 December.

Zoo Enterprises Limited (ZEL) will make every effort to dispatch items ordered within 1-2 working day(s) following the receipt of an order. This means that orders placed on a Saturday or Sunday will be dispatched on the following Monday or Tuesday (unless there is a Bank Holiday). Delays will occasionally be inevitable due to unforeseen circumstances such as factors outside ZEL’s control, for example but not limited to postal problems or industrial action. ZEL will not be liable for any delay or failure to dispatch items within the estimated timescale.

If you have any queries regarding shipping, please email us at shop@zsl.org