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Contact us

Before you drop us a call or email, it is worthwhile checking our FAQ’s which have lots of answers to our most frequently asked questions.

If you still haven’t been able to find an answer to your question then here is how to get in contact with us.

Call our customer services team

0344 225 1826

8:30am – 5pm, 7 days a week
(call charges vary according to your service provider)

Email us at
(We aim to respond within 24 hours of receiving your email)

Write to us:

Online Shop
London Zoo
Regent’s Park