Shipping Information
Please note, due to our annual stock take any new orders won't be processed until Friday 24 February. Express delivery (Cheetah) has been temprarily suspended.
How long does delivery take?
We charge a flat rate per address depending on the delivery method which are as follows:
- Standard delivery (Brown hare) - 3-5 working days
- Express delivery (Cheetah) - 1-2 working days
For orders placed before 1pm, we aim to dispatch the same day.
Orders are dispatched Monday to Friday, excluding UK national holidays.
How much does delivery cost?
We charge a flat rate per address depending on the delivery method which are as follows:
- Standard delivery (Brown hare) - £5.99
- Express delivery (Cheetah) - £7.99
- Spend £60 and over: Standard delivery (Brown hare) - FREE
These charges only relate to mainland UK. We cannot deliver to PO boxes.
Our orders are shipped with Royal Mail and all are sent with a trackable service.
International Shipping
We are able to ship internationally using Royal Mail.
Please see our international shipping costs, times and terms and conditions for delivery outside of the UK here
For more information and details on the destination country, please head to the Royal Mail website.
For more information regarding your order, please do not hesitate to contact shop@zsl.org