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Contact us

Before you drop us a call or email, it is worthwhile checking our FAQ’s which have lots of answers to our most frequently asked questions.

If you still haven’t been able to find an answer to your question then here is how to get in contact with us.


Call our customer services team

0344 225 1826

9am – 5pm, 7 days a week
(call charges vary according to your service provider)


Email us at shop@zsl.org
(We aim to respond within 24 hours of receiving your email)


Write to us:

Online Shop
London Zoo
Regent’s Park
London
NW1 4RY

If you have a general enquiry about ZSL including tickets and membership - please contact us by phone on 0344 225 1826